{"id":4188,"date":"2025-11-25T11:00:00","date_gmt":"2025-11-25T02:00:00","guid":{"rendered":"https:\/\/j-seeds.jp\/column\/?p=4188"},"modified":"2026-03-23T11:31:05","modified_gmt":"2026-03-23T02:31:05","slug":"post-eu251125","status":"publish","type":"post","link":"https:\/\/j-seeds.jp\/column\/post-eu251125\/","title":{"rendered":"\u30c9\u30a4\u30c4\u306e\u6700\u5148\u7aefAI\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u30fbCognigy (\u30b3\u30b0\u4e8c\u30b8\u30fc)\u8a2a\u554f\u30ec\u30dd\u30fc\u30c8"},"content":{"rendered":"\n

\u5148\u65e5Cognigy(\u30b3\u30b0\u30cb\u30b8\u30fc)\u3068\u3044\u3046\u30c9\u30a4\u30c4\u306eAI\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u4f01\u696d\u3092\u8a2a\u554f\u3059\u308b\u6a5f\u4f1a\u304c\u3042\u308a\u307e\u3057\u305f\u3002\u540c\u793e\u306fAI\u3092\u6d3b\u7528\u3057\u305f\u3001\u9867\u5ba2\u5bfe\u5fdc\u3084\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u81ea\u52d5\u5316\u3092\u652f\u63f4\u3059\u308bIT\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u4eca\u5e74\u306e\u590f\u306b\u306f\u3001\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u5206\u91ce\u306e\u5927\u624b\u3067\u3042\u308b\u7c73\u56fd\u4f01\u696d\u306e NiCE\u306b\u3088\u308b\u8cb7\u53ce\u304c\u767a\u8868\u3055\u308c\u3001\u30c9\u30a4\u30c4\u3060\u3051\u3067\u306f\u306a\u304f\u696d\u754c\u3067\u5927\u304d\u306a\u6ce8\u76ee\u3092\u96c6\u3081\u307e\u3057\u305f\u3002\u4eca\u56de\u306f\u3053\u306eCognigy\u672c\u793e\u8a2a\u554f\u30ec\u30dd\u30fc\u30c8\u3092\u304a\u5c4a\u3051\u3057\u307e\u3059\u3002<\/p>\n\n\n\n\n\n\n\n

Cognigy\u3068\u306f\u3069\u3093\u306a\u4f1a\u793e\uff1f<\/h2>\n\n\n\n

Cognigy GmbH\u306f2016\u5e74\u306b\u8a2d\u7acb\u3055\u308c\u3001\u30c9\u30a4\u30c4\u30fb\u30c7\u30e5\u30c3\u30bb\u30eb\u30c9\u30eb\u30d5\u3092\u62e0\u70b9\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u4f01\u696d\u5411\u3051\u306e\u4f1a\u8a71\u578b AI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300cCognigy.AI\u300d\u7b49\u3092\u958b\u767a\u3057\u3066\u304a\u308a\u3001\u5229\u7528\u4f01\u696d\u306f\u30c1\u30e3\u30c3\u30c8\u3084\u97f3\u58f0\u3092\u901a\u3058\u305f\u81ea\u7136\u306a\u5bfe\u8a71\u304c\u3067\u304d\u308b AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u69cb\u7bc9\u30fb\u904b\u7528\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u76f4\u611f\u7684\u306a\u958b\u767a\u74b0\u5883\u3092\u5099\u3048\u3066\u304a\u308a\u3001\u5c02\u9580\u7684\u306a\u30d7\u30ed\u30b0\u30e9\u30df\u30f3\u30b0\u77e5\u8b58\u304c\u306a\u304f\u3066\u3082\u9ad8\u5ea6\u306a\u5bfe\u8a71\u30d5\u30ed\u30fc\u3092\u8a2d\u8a08\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u591a\u8a00\u8a9e\u5bfe\u5fdc\u3084\u65e2\u5b58\u306eCRM\uff0f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u67d4\u8edf\u306a\u7d71\u5408\u306b\u7279\u5fb4\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

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\"2025\u5e74\u3088\u308aNiCE
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\u88fd\u9020\u5927\u56fd\u306e\u30c9\u30a4\u30c4\u3067\u306f\u300cIndustrie 4.0\u300d\u653f\u7b56\u306e\u3082\u3068\u3067\u65e9\u671f\u304b\u3089 AI\u30fbIoT\u30fb\u81ea\u52d5\u5316\u6280\u8853\u306e\u6d3b\u7528\u304c\u63a8\u9032\u3055\u308c\u3066\u304d\u307e\u3057\u305f\u3002\u54c1\u8cea\u691c\u67fb\u306e\u81ea\u52d5\u5316\u3001\u4e88\u77e5\u4fdd\u5168\u3001\u30ed\u30dc\u30c6\u30a3\u30af\u30b9\u3001\u9700\u8981\u4e88\u6e2c\u306a\u3069\u304c\u4e3b\u8981\u9818\u57df\u3067\u3059\u3002\u3053\u308c\u3089\u306fSiemens\uff08\u30b7\u30fc\u30e1\u30f3\u30b9\uff09\u3084Bosch(\u30dc\u30c3\u30b7\u30e5)\u306a\u3069\u306e\u5927\u4f01\u696d\u3067\u306f\u5b9f\u7528\u5316\u304c\u5b9a\u7740\u3057\u3066\u3044\u307e\u3059\u3002\u3055\u3089\u306b\u8fd1\u5e74\u306f\u4f1a\u8a71\u578b AI \u3084\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u81ea\u52d5\u5316\uff08RPA + AI\uff09\u306e\u9818\u57df\u3067\u3082\u5c0e\u5165\u304c\u52a0\u901f\u3057\u3066\u3044\u307e\u3059\u3002\u8fd1\u5e74\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3001HR\u3001\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u696d\u52d9\u306a\u3069\u3067 AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6d3b\u7528\u304c\u5897\u3048\u3066\u3044\u307e\u3059\u3002Cognigy\u304c\u5f37\u307f\u3068\u3059\u308b\u306e\u3082\u307e\u3055\u306b\u3053\u306e\u9818\u57df\u3067\u3059\u3002<\/p>\n\n\n\n

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NiCE\u304cCognigy\u3092\u8cb7\u53ce\u3057\u305f\u80cc\u666f<\/h2>\n\n\n\n

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\n
\n
\"Cognigy\u672c\u793e\u306e\u5199\u771f\uff08\u7b46\u8005\u64ae\u5f71\uff09\"<\/figure>\n<\/div>\n\n\n\n
\n
\"Cognigy\u672c\u793e\u306e\u5199\u771f\uff08\u7b46\u8005\u64ae\u5f71\uff09\"<\/figure>\n<\/div>\n<\/div><\/div>\n\n\n\n

Cognigy\u672c\u793e\u306e\u5199\u771f\uff08\u7b46\u8005\u64ae\u5f71\uff09<\/span><\/span><\/p>\n\n\n\n\n\n\n\n

Cognigy\u306e\u793e\u98a8\u3084\u793e\u54e1\u306e\u601d\u3044<\/h2>\n\n\n\n

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\u3042\u308b\u958b\u767a\u8005\u306f\u3001\u9867\u5ba2\u304c\u5927\u624b\u4f01\u696d\u3067\u3042\u308b\u304c\u6545\u306b\u8981\u6c42\u304c\u591a\u304f\u3001\u304b\u3064\u969c\u5bb3\u304c\u767a\u751f\u3057\u305f\u6642\u306e\u5373\u6642\u5bfe\u5fdc\u3092\u6c42\u3081\u3089\u308c\u308b\u306a\u3069\u306e\u8cac\u4efb\u304c\u5927\u304d\u3044\u3068\u611f\u3058\u3066\u3044\u307e\u3059\u3002LLM\uff08\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\uff09\u3082\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u958b\u767a\u3084\u30c6\u30b9\u30c8\u306a\u3069\u306e\u69d8\u3005\u306a\u5de5\u7a0b\u3067\u6d3b\u7528\u3055\u308c\u3066\u304a\u308a\u3001\u65b0\u3057\u3044\u6280\u8853\u3092\u5b66\u3076\u5fc5\u8981\u3082\u5e38\u306b\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u3068\u3044\u3048\u3069\u308210\u5e74\u307b\u3069\u306e\u6b74\u53f2\u304c\u3042\u308b\u3053\u3068\u3082\u3042\u308a\u3001\u7dcf\u5f93\u696d\u54e1\u6570\u306f\u7d04250\u540d\u307b\u3069\u3067\u3059\u304c\u3001\u5927\u591a\u6570\u304c\u672c\u793e\u306e\u3042\u308b\u30c7\u30e5\u30c3\u30bb\u30eb\u30c9\u30eb\u30d5\u4ee5\u5916\u306e\u52e4\u52d9\u3060\u305d\u3046\u3067\u3059\u3002\u30c9\u30a4\u30c4\u4ee5\u5916\u306eEU\u52a0\u76df\u56fd\u5728\u4f4f\u306e\u5f93\u696d\u54e1\u3082\u8907\u6570\u3044\u308b\u3088\u3046\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u304c\u524d\u63d0\u306e\u7d44\u7e54\u8a2d\u8a08\u304c\u3055\u308c\u3066\u304a\u308a\u3001\u5f93\u696d\u54e1\u540c\u58eb\u304c\u30ea\u30e2\u30fc\u30c8\u3067\u3082\u52a9\u3051\u5408\u3046\u6587\u5316\u3084\u30b7\u30b9\u30c6\u30e0\u8a2d\u8a08\u304c\u306a\u3055\u308c\u3066\u3044\u308b\u3088\u3046\u3067\u3059\u3002<\/p>\n\n\n\n

\u5408\u4f75\u81ea\u4f53\u306b\u5bfe\u3057\u3066\u306f\u5f93\u696d\u54e1\u306b\u3088\u3063\u3066\u53cd\u5fdc\u306f\u5206\u304b\u308c\u307e\u3059\u304c\u3001\u3042\u308b\u5f93\u696d\u54e1\u306fNiCE\u306e\u65b9\u304cCognigy\u3088\u308a\u3082\u5927\u4f01\u696d\u3067\u3042\u308b\u305f\u3081\u3001\u5927\u4f01\u696d\u7684\u306a\u7d44\u7e54\u306e\u96e3\u3057\u3055\u306f\u3042\u308b\u3068\u8003\u3048\u3089\u308c\u308b\u3082\u306e\u306e\u3001\u6280\u8853\u9762\u7b49\u3067\u5b66\u3076\u3053\u3068\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u304b\u3068\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u4eca\u56de\u306fCognigy GmbH\u306e\u30ec\u30dd\u30fc\u30c8\u3092\u304a\u5c4a\u3051\u3057\u307e\u3057\u305f\u3002\u79c1\u500b\u4eba\u3068\u3057\u3066\u306f\u304a\u5ba2\u69d8\u3068\u4e00\u7dd2\u306b\u6a5f\u68b0\u7cfb\u3092\u88fd\u9020\u3057\u3066\u3044\u308b\u5de5\u5834\u7b49\u3092\u540c\u884c\u3059\u308b\u3053\u3068\u304c\u591a\u3044\u306e\u3067\u3001IT\u4f01\u696d\u3092\u8a2a\u554f\u3059\u308b\u3053\u3068\u306f\u4e45\u3057\u3076\u308a\u3067\u3042\u308a\u65b0\u9bae\u306a\u4f53\u9a13\u3067\u3057\u305f\u3002Cognigy\u306e\u8cb7\u53ce\u306b\u3064\u3044\u3066\u306fIT\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u6b27\u5dde\u4f01\u696d\u5168\u4f53\u304c\u62b1\u3048\u308b\u8ab2\u984c\u306b\u3064\u3044\u3066\u3082\u6539\u3081\u3066\u8003\u3048\u3055\u305b\u3089\u308c\u308b\u6a5f\u4f1a\u3068\u3082\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n

\n

\u51fa\u5178\u30fb\u53c2\u7167<\/strong><\/p>\n\n\n\n

de:hub digital ecosystems.(Bundesministerium f\u00fcr Wirtschaft und Energie
Referat Soziale Medien, \u00d6ffentlichkeitsarbeit) (2021). Industrie 4.0 \u2013 Welche Chancen bietet der Einsatz k\u00fcnstlicher Intelligenz?<\/em> <\/a><\/p>\n\n\n\n

Deloitte LLP (2024). European organizations\u2019 gen AI preparedness has increased, but few feel ready for the associated risks<\/em>.<\/a><\/p>\n\n\n\n

EU-Startups.com. (Menlo Media S.L.) (2025). US company NiCE to acquire AI German startup Cognigy \u2013 accelerating AI-first customer experience<\/em>.<\/a><\/p>\n\n\n\n

NiCE Ltd. (2025). NiCE to Acquire Cognigy Advancing the Leading CX AI Platform to Accelerate AI First Customer Experience.<\/a><\/em><\/p>\n\n\n\n

Silicon Saxony (2025). Bitkom: Industry 4.0 – 42 percent of companies are already using AI in production – Silicon Saxony<\/em>.<\/a><\/p>\n\n\n\n

\u65e5\u672c\u8cbf\u6613\u632f\u8208\u6a5f\u69cb(\u6253\u8d8a\u82b1\u5b50) (2025). \u30b3\u30b0\u30cb\u30b8\u30fc\u8cb7\u53ce\u306b\u898b\u308b\u6b27\u5dde\u767aAI\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u306e\u58c1<\/em>.<\/a><\/p>\n\n\n\n\n<\/blockquote>\n\n\n

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\u57f7\u7b46\u8005<\/span><\/div>
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